OK Trade

Missing memo or incorrect network

Deposit & withdrawal · Guide · 3 min read

Steps and guidance

Do not send another deposit to solve a missing memo. Record the hash, address, asset and network and contact official support. Recovery depends on technical feasibility and cannot be guaranteed; recovery fees or additional verification may apply.

Before you continue

Check every detail in your account before confirming an action. OK Trade support will never ask for your password, recovery phrase or remote access to your device. This demo does not process real funds; available controls can differ from a production exchange.

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